SkyPoint Predict

SkyPoint allows you to predict customer needs with real-time data and deliver meaningful experiences across the entire customer journey.

Predict Customer Needs with Machine Learning and AI

Consumers have greater control of their experiences and brand expectations have never been higher. Customer analytics and insights are vital for today’s brands.

With built-in AI, SkyPoint creates new dimensions for understanding and segmenting your customers into high-performing audiences. Predictive models leverage unified customer data to pinpoint unseen engagement opportunities across complex purchasing paths.

Predictive Insights for Greater Experiences

Rapidly anticipate customer needs and take action by using AI-powered insights.

Increase Revenue

Leverage real-time data to determine who is most likely to buy, which segment will churn, or when to present an offer.

Support Teams

Glean valuable BI and predictive insights for marketing, sales, service, and IT through SkyPoint’s zero-copy data lakehouse.

AI-Powered Insights

Predict customer needs by unlocking powerful insights using pre-built AI and ML models or custom models.

Analyze and Adapt

Learn from patterns in historical customer data to identify risks and opportunities and make predictions about future outcomes.

Use SkyPoint Predict to Interact with Customers Intelligently

Activate customer insights from anywhere across your organization to deliver more connected and personalized experiences.

Learn How Industry Leaders Are Harnessing the Power of SkyPoint Predict

Ecommerce and Retail

Identify and nurture high-value shoppers, improve product cross-sell, and prevent customer churn.

Travel and Hospitality

Increase guest loyalty and spend by anticipating guest needs and delivering tailored experiences.

Sports Teams

Cultivate loyal fans with a seamless personalized experience inside and outside the stadium.