Intelligent Customer Data & Experience Platform with built-in machine learning and artificial intelligence, integrates all your data silos to unified, actionable and real-time customer profiles for marketing orchestration, superior customer service, personalization and business analytics.
Spark - Customer Data Platform
Databricks - Customer Data Platform
Python - Databricks - Customer Data Platform
Microsoft Azure Cloud Certified Consulting Services
Amazon Web Services (AWS) Certified Consulting Services
Google Cloud Platform Certified Consultant
SkyPoint Intelligent Customer Data Platform ingests data from any source (data stores & interactions), resolves identities, and rapidly creates complete, actionable real-time customer profiles utilizing the Experience Data Model (XDM) and an API-First platform with built-in advanced machine learning and cloud technology for "next best predictive action" to increase revenue, delight your customers and to reduce customer service cost by operationalizing your data for unique and personalized experiences with your brand.
Automate data collection and consolidation across all the different channels and technologies in your ecosystem - first, second and third party data from any source anytime.
Build a unified real-time customer profile that captures unlimited attributes both known and anonymous. Unified profile gives a "single source of truth" and 360 degree views allowing you to enable personalization, attribution, analytics, advertising technology, and more. Entity identify graph keeps progressive profiles on every entity's touchpoint (e.g. website visit, phone call etc.), over time and across every instance of engagement, without ever overwriting any data.
Define and manage segments on the fly, select any combination of real-time customer profile attributes to build your own segments, or expand on predictive behavioral segments by combining them with other attributes. Build attributes, rules, and actions - combine and enrich entity data in any way. Build insights directly into your data with attributes you define. Automate actions based on your own business rules.
Utilizing natural language processing and machine learning, predict the next best action at each customer profile and segment (e.g. serve personalized content to customers, what actions to take to improve conversion, discount campaign to avoid competitor sales surge etc.).
You are now in command of the real-time customer profile control center. Choose which activation platforms use customer data to deliver relevant messaging with precision targeting. We support direct integration with 100s of external tools without exporting and importing data. Integrated data can then be passed to any system, whether internal or external, to drive customer engagement or be used for further analysis.
Data Privacy and complying with GDPR will likely require organizations to rethink how they are managing the collection and processing of personal data. SkyPoint is committed to supporting our customers efforts to comply with the corporate data policies, GDPR and other related privacy laws and regulations.
Internet of Things (IoT) and data-driven businesses are transforming all aspects of life and industry. We bring together customer data and IoT systems through new device-to-data platforms. New business models grounded in insights from IoT devices that can become a primary source of customer data.
Drive business results by delivering centralized intelligence and personalization of SkyPoint ICDP inside any stack, any app, at any scale, anywhere!
We offer multiple pricing plans to match your business needs. Get started today for FREE, paid plans start as low as $500/month. All paid plans include onboarding, training, support and available professional services.
Customer Data Platforms CDPs are packaged software that helps companies solve a huge and growing problem: the need for unified, accessible real-time & relevant customer data enabled by machine learning and artificial intelligence. CDPs reduces risk, deploys faster, costs less and delivers a more powerful solution than custom-built alternatives.
We understand that no two companies operate alike. Our professional services team can help implement SkyPoint ICDP with minimal or little internal IT requirements.
Our diverse portfolio includes startups, fortune 100 companies, government agencies and mid-sized organizations
"Unified profiles and ML based predictions is fundamental to personalize experience to our users, life sciences and healthcare is a complex business. SkyPoint intelligence platform accelerated our capabilities significantly!"
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14631 SW Milikan Way
Beaverton, OR 97003